If you don't find Simple Customer Journey Map meeting your requirement, we recommend you to explore more using navigation menu and find the right chart and design that fits perfectly with your presentation.Ĭreate best presentations in Microsoft PowerPoint and Google Slides using free PPTX Templates available at SlidesGeek. Every chart or graph has its own significance, relevance and importance. However, one should be careful in terms of the mix of the color (color contrast) and type of chart or graph. Now, extract the template using WinRAR or 7Zip decompressing software. Once extracted, you can open the file using PowerPoint and start entering data or customizing the template. or Use, Google Slides.Īfter installing PowerPoint or Google Slides, download the zip file of this template. You can only use this template if you have these applications in your system. To use this free Customer Journey Map for Presentations, you should have Microsoft Office/ Microsoft PowerPoint. Scalable Vectoral PowerPoint Shapes and PowerPoint Icons.ĭownload and use Customer Journey Map PPT Template.Compatible with all major Microsoft PowerPoint versions, Keynote and Google Slides. The users can choose different facial expressions to examine touchpoints and rate customer’s experiences. Emoji icons in the customer journey map are also editable. We're offering you timelines, roadmaps, tables and many other resources so you can. Prepare for your next meeting an appealing presentation where you show the customer journey, that is, what path your customers follow from the point when they're interested in your product until they purchase it. The curve of touchpoints can be changed by choosing the edit shape option in Format menu. Free Google Slides theme and PowerPoint template. The Free Customer Journey Map Template is a fully customizable chart design. Features of Customer Journey Map PowerPoint Template It compiles a customer’s experience as they interact with a business and combines the information into a visual map. It leads to developing improved customer interaction processes that help reduce time and cost of service.Ĭustomer journey mapping is the process of creating a customer journey map - the visual representation of a company’s customer experience. The method takes important details about users such as emotional transformation, touchpoints, and UX (User Experience) opportunities. The four stages of customer journey mapping are Awareness, Consideration, Conversion, and Retention & Advocacy.
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